We're here to answer questions about our payment solutions.
Level 12, 385 Bourke Street
Melbourne VIC 3000
Australia
Monday – Friday: 9:00 AM – 5:30 PM AEST
Saturday: 10:00 AM – 2:00 PM AEST
Sunday: Closed
We aim to respond to all inquiries within one business day. Technical support requests receive priority handling during business hours.
If you're interested in implementing our payment solutions, please use the service request form on our homepage or services page. This helps us understand your specific requirements and prepare relevant information before our initial conversation.
Existing clients can access our dedicated support portal through their account dashboard. For urgent technical issues affecting live transactions, our emergency support line operates outside standard business hours.
We collaborate with software developers, business consultants, and industry associations. If you're interested in becoming a referral partner or exploring integration opportunities, contact us with details about your organization.
Our office is located in Melbourne's central business district, easily accessible via public transport. The building has visitor parking available on levels 1-3, and we're a short walk from Flinders Street and Southern Cross stations.
While we welcome scheduled meetings, our office primarily serves as a workspace for our operations team. If you'd like to meet in person, please email us to arrange an appointment at least two business days in advance.